How to contact J&T Express Hotline ? Have a problem with your J&T Express parcel ?

You may contact J&T Express Customer Service Hotline at 1-300-80-9000 or contact J&T Express Live Chat support available 7 days a week, 24 hours a day! 

J&T Express Customer Service is ready to serve you regarding parcel lost & damage, delay on delivery, parcel & shipping rate checking, or any suggestion and complaint of services provided by J&T.

You might interested with J&T Express Latest shipping rate

J&T Express Customer Service

J&T Customer Service Hotline

1 300 80 9000

03-9212 9660

Service Hours : 24 hours / 7 Days a week

J&T Express Live Chat

Service Hours : 24 hours / 7 Days a week

Live Chat Careline
email

J&T Email Support

support@jtexpress.my

J&T Express Frequently Asked Questions

You may call J&T Express customer service hotline at 1300 80 9000 or chat with live chat agents

You may track your parcel HERE

You may call  1300 80 900 or walk in to any J&T Express Drop Point / Premium Courier Point/ Courier Point to raise a complaint case

You may find all J&T Express branch at here

23 Thoughts on “J&T Express Customer Service Hotline”

  • BARANG SAYA DAH SAMPAI TAPI HILANG SEPASANG BAJU..J& T PERLU BERTANGGUNG JAWAB KERANA SEBELUM PENGHANTARAN J& T TELAH MEMBERITAHU BARANGAN SAYA TERKELUAR DARI PLASTIK..NO TRACKING 630418602259..SAYA DAH BUAT REPORT SAMPAI SEKARANG TIADA JAWAPAN

  • Org dah bgthu, awal2 brg yg sy htr tu brg frozen, brg customer… Kata okay awalnye, jgn risau, kami direct htr, last2 ddk hold dekat bayan lepas tu apehal…. Dah la org call xpernah nk agkt… Korang nak ganti ke apa, klu brg rosak……?

  • My parcel arrived already after they hold a weeks at j&t kinanrut,but have a lot missing..i rase diorang bukak baru bagi..j&t dah tak boleh dipercayai..diorang tak amanah..

  • HI PESANAN SAYA MAASIH TAKDE PROGRESS SEJAK 10.8.2021 AND SAMPAI SEKARANG MASIH TAK PROGRESS AND I TAK TAU DUDUK MANA I PUNYA BARANG. DAH SEBULAN BARANG SAYA MASIH TAK PROGRESS. PLEASE TAKE SERIOUS SEBAB I BERNIAGA (630400618943)

  • 620000306844715
    Tidak payah banyak tanya atau jawab.
    Barang sudah ada di tempat kamu, cepatlah hantar.
    620000306844715.

  • Barang dah sampai J&T IM tiga Kuantan pada 13 Sept 2021, tunggu dirumah barang masih tak sampai, pergi J&T IM Tiga Kuantan pd 19/09 Staff sana kata barang tidak jumpa.
    Mohon selesaikan masalah ni.
    No track: 620000344270425

  • I would like to file a serious complaint on this matter regarding the rider of this Tracking Number (600344146674).

    On 25th September 2021 around 12pm in the afternoon, I received a “Bang” Sound loudly outside of my side which could clearly be heard from my living room. I went out and checked, noticing the JNT Rider arrived and he seemed to panic, it seemed like he just recovered from a minor accident outside of my house. When the JNT Rider noticed me coming out from my house, the JNT Rider then left the parcel above my letter box and just left immediately. I was very curious and went outside of my house to figure out what was happening just now. Apparently, I found out that the JNT Rider crashed into my Water Pipe, causing my water pipe to overflow out of nowhere.

    However, the JNT Rider just left like this without informing me about the accident that happened just now. This is a really irresponsible act, and it has caused me utter inconvenience especially when it comes to weekend time because the Government Servant (Air Selangor) is not operating during weekend time, and I have no idea what to do next, the water pipe just overflows like that without stopping it.

    Please take this issue as a serious matter, such irresponsible acts shouldn’t be happening from a big logistic firm.

    Please convey this message as soon as possible before I post such issues on social media.

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