How to contact KWSP Hotline ? Have enquiry for you KWSP/EPF account ?

You may contact EPF / KWSP Hotline Contact Number at +603-8922 6000 available from Monday to Friday 8am to 5pm. You may also ask EPF Chatbot online for further enquiries.

KWSP Hotline Customer Service

KWSP Hotline Contact Number

+603–8922 6000

Service Hours : Mon to Fri 8.00am to 5.00pm (Except Public Holiday)

KWSP Online Live Chat

i-Sinar Hotline Contact Number

+603–8922 4848

Service Hours : Mon to Fri 8.00am to 8.00pm (Except Public Holiday)

Schedule Appointment with EPF / KWSP

KSWP Frequently Asked Questions

You may call KWSP /EPF at 603-8922 6000

Employees: 9% Mandatory Contribution

Employer: 13% Mandatory Contribution (for monthly salaries of RM5,000 & below)

Employer: 12% Mandatory Contribution (for monthly salaries of more than RM5,000)

Download & fill up i-Akuan Registration Form and email to

3 Thoughts on “KWSP Hotline Contact Number”

  • Selamat sejahtera,
    I cannot register for an i sinar log in because I am now stranded in Australia due to pandemic lockdown and cannot go to any KWSP office in Malaysia to register.
    I need to change my KWSP correspondence address from Kota Kinabalu to Teluk Intan, Perak as I am no more staying in KK after my retirement. I need to change the address urgently because I do not wish to have my KWSP statement sends to Kota Kinabalu and goes to the wrong hand.
    Kindly advise whether I can keep in touch with KWSP online in order to stop my KWSP statement being sent to Kota Kinabalu. Also whether can I register for an i sinar log in account by going to the Malaysia Consulate in Sydney?
    My EPF number is 2460415.

    Thank you and hope to hear from you.

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